The Dassault Systèmes product support knowledge base is found at:
Contact Dassault Systèmes support if you have questions about this product that are not answered by online resources.
https://www.3ds.com/support/contact/call-us/
The BIOVIA Pipeline Pilot Community is a forum for users of all levels to ask and answer questions, make suggestions and share ideas.
Follow the Pipeline Pilot Community link from the communities page at:
https://www.3ds.com/products-services/biovia/communities/